If you’re spending 40+ hours per week seated at a desk, having a great office chair is crucial for both comfort and functionality. The right office chair can even boost your productivity. On the flip side, the wrong office chair can cause pain in your neck, back, hips, legs, and more. Your chair could even make you susceptible to long-term health complications. With remote work becoming the new normal, so many people are trying to upgrade their home offices. Getting a new office chair is the first step. Whether you’re buying office chairs in-bulk for your conference room or just need a single chair for your home office, this guide contains the top nine office chairs on the market today. The Top 9 Best Office Chairs
Each review below contains the features, benefits, pricing, and use cases for the office chairs on our list. Use this information to find the best office chair for you. #1 – Steelcase Gesture — Best Overall Office Chair• Starts at $1,698 The Steelcase Gesture is the best office chair available on the market today. For home offices and at-work use alike, it has everything you could possibly need or want in a chair. Steelcase conducted a posture study on 2,000 people while designing this chair. This ensures that it can accommodate a wide range of seating needs and preferences while delivering comfort and support. It comes in 12 different colors to match any space or work environment. The chair comes in a wide range of pre-configured options—wrapped back, headrest, stool, shell back, stool with shell back, and stool with wrapped back. If you don’t like one of those pre-configured chairs, you’ll have the freedom and flexibility to customize your own. Optional features include:
The Steelcase Gesture starts at $1,698, which is a little steep for some people. But if you’re spending 40+ hours a week sitting in a chair, the price is justifiable. #2 – Herman Miller Mirra 2 — Best For Home Offices• Starts at $745 The Herman Miller Mirra 2 makes an excellent addition to any home office. It has the perfect balance between comfort and sleek design. Choose one of five modern colors—alpine, graphite, cappuccino, dark turquoise, or slate grey. You’ll also have the option to select a butterfly suspension back or a triflex polymer back. Herman Miller gives you the option to customize your chair based on preferences for comfort and functionality, including:
The chair is made at a 100% green-energy facility in Michigan. It comes with a 12-year warranty, free shipping, and 30-day free returns. The Herman Miller Mirra 2 starts at $745. #3 – Humanscale Liberty Task — Best Mesh Back Office Chair• Starts at $1,069 Humanscale has a wide range of different office chairs for you to choose from. But their Liberty Task chair is a top choice for anyone who prefers a mesh back. The chair is designed to encourage movement while accommodating users of different sizes and weights. It features a weight-sensitive recline, so there’s no need to make any manual adjustments. The ability to accommodate any user makes the Liberty Task chair a popular choice for conference rooms and shared office spaces. It provides excellent comfort and lumbar support while still offering a minimalist aesthetic and modern design. You can customize your own Liberty Task chair or choose from a wide range of pre-configured models. Features available for customization include
The one potential drawback is the shipping time. Custom models typically don’t ship for 2-4 weeks, which isn’t ideal if you need an office chair ASAP. The Humanscale Liberty Task chair starts at $1,069. #4 – Autonomous ErgoChair 2 — Best Ergonomic Office Chair• Starts at $349 As the name implies, the Autonomous ErgoChair 2 is built with ergonomic design. This chair is perfect for anyone who prioritizes maximum efficiency related to comfort. It’s great for preventing back pain, improving posture, and providing extra lumbar support. The Autonomous ErgoChair 2 carries a BIMFA (Business and Institutional Furniture Manufacturer’s Association) certification for its safety, performance, and ergonomics. Essentially every feature of the chair can be adjusted for comfort:
For such a comfortable and functional chair, the Autonomous ErgoChair 2 is surprisingly affordable. It can be yours for just $349. The chair comes with a two-year warranty and free shipping. Try it free for 30 days. #5 – BTExpert Mid Back Task Chair — Best Armless Office Chair• $105 If you’re not sitting at a desk all day and just need a small chair for writing quick notes or sending out the occasional email, you don’t need to spend a fortune on an office chair. The Mid Back Task Chair from BTExpert is perfect for small desks or even low built-in counter spaces where you open the mail, write checks, or don’t spend a ton of time sitting. The compact design makes it easy to tuck beneath a desk or table when it’s not being used, without taking up a ton of space in the room. It’s simple, modern, and elegant, while still proving sturdy support and functionality. You’ll benefit from features like a 360-degree swivel, fast assembly, non-scratch leg tip, five-point stainless steel finish, and rolling caster wheels. Unlike other office chairs on the market, you can’t really customize the Mid Back Task Chair. What you see is what you get. But it’s one of the best cheap office chairs on the market. Buy it now for the low price of just $105. #6 – Global Arturo — Best Leather Office Chair• Starts at $1,007 The Global Arturo is a premium leather chair that comes with plush cushions and detailed stitching. It’s available in three different models—high back, extended high back, and low back. The chair is perfect for anyone who wants an office chair that blends comfort with luxury. It comes standard with upholstered arms for added comfort and a padded headrest to provide extra head and neck support. All three models can be fully customized. You can choose your preferences for features like:
The Global Arturo office chair starts at $1,007. #7 – Via Oslo — Best Custom Office Chair• Starts at $1,283 For those of you who want a unique office chair, the Via Oslo is fully customizable. In fact, there aren’t any pre-configured models for you to choose from. The only way to get this chair is by building your own. Start by choosing from a high-back or mid-back chair. Then personalize virtually every aspect of the chair, including:
The Via Oslo delivers a timeless design. You’ll also benefit from saddle stitch lines, tilt adjustment, depth adjustment, and more. It has an impressive 400-pound maximum weight capacity, so you know that the chair is sturdy and strong. All models are backed by a 12-year warranty. The low-back model starts at $1,283, and the high-back model starts at $2,448. #8 – Branch Task Chair — Best Budget Office Chair• $199 Some office chairs can be pretty pricey. So if you don’t want to spend $500+ or upwards of $1,000 on a chair, you can still get an excellent quality product from Branch. The Branch Task Chair is the best office chair under $200. It’s proof that you can get a budget office chair without sacrificing comfort and functionality. This is a great option for anyone who wants a sleek design with premium ergonomics at an affordable price point. You’ll benefit from features like adjustable lumbar support, breathable mesh, and five points of adjustment:
Aesthetically, the Branch Task Chair blends in well with any home office design. It’s easy to assemble and ships for free in 1-3 days. Buy it now for $199. #9 – Vari Active Seat — Best Office Chair For Standing Desks• $250 Standing desks have been growing in popularity. But even with an adjustable-height desk, you probably won’t spend the whole day standing. So if you want to sit from time to time while working at your standing desk, the Vari Active Seat is perfect for you. The Vari active seat comes fully assembled right out of the box so you can start using right away. It features a wide cushioned seat and a bent plywood base to deliver maximum comfort and sustainable durability. You’ll benefit from a dynamic range of motion with the chair’s articulating pedestal—it’s designed for movement. The Vari Active Seat lifts up to 32.75 inches, making it easy to use at your standing desk. It’s comfortable but still lets you work with great posture. Vari also has a wide range of standing desks, so you can get more than just an office chair with your order. The Vari Active Chair costs $250. It’s backed by a 30-day guarantee and ships for free. How to Find the Best Office Chairs For YouHow hard can it be to pick an office chair? Surprisingly enough, not all chairs are the same. This is the methodology that we used to narrow down our top picks in this guide. Keep these factors in mind as you’re evaluating prospective options. ComfortFirst and foremost, your chair needs to be comfortable. Some of you might be sitting in this chair for 40-60+ hours per week. The best way to evaluate comfort without actually sitting in the chair itself is by checking out customer reviews. Some companies will even offer a money-back guarantee or trial period. AssemblyIf you’re buying an office chair online, it typically won’t come fully assembled. This means you’ll have to put it together on your own. In most cases, this shouldn’t be too complicated. Depending on the chair, this could take anywhere from five to ten minutes at most. Consider looking at the instructions before you buy to see if it’s something you feel like tackling on your own. WarrantyThe best office chairs come with extended coverage. What if something happens to the chair and it breaks next month? What about next year? If you’re paying hundreds or even $1,000+ on a product, you want to make sure that the manufacturer stands behind its quality. AdjustabilityMake sure you can adjust the chair. This will accommodate different desk heights and users, which is crucial if the chair is being shared by multiple people. The best chairs allow you to adjust the seat height, seat angle, and seat depth. In some cases, you’ll also be able to adjust the armrests, back height, back angle, and more. Lumbar SupportIt’s possible for chairs to be comfortable, but terrible for your back. The best office chairs provide excellent lumbar support, which will help prevent back pain and long-term damage to your spine. AestheticsI’m typically more of a “function over form” type of person. But depending on the circumstances, some office chairs might not fit the environment. You don’t want your office chair to be an eye-sore in the room. The best chairs allow you to customize the colors and other features to match your office. However, this may not be important to everyone. ConclusionWhat’s the best office chair on the market today? We recommend the Steelcase Gesture. But there are plenty of other excellent options to choose from depending on your needs. If you’re on a tight budget, check out the Branch Task Chair or the BTExpert Mid Back Task Chair. For those of you with a standing desk, the Vari Active Seat will be the best option for you. Want a premium leather office chair? Get the Global Arturo. Anyone that prioritizes ergonomics will love the Autonomous ErgoChair 2. The Herman Miller Mirra 2 is our favorite home office chair. The Via Oslo is fully customizable. Make sure you refer to our buying guide methodology as you’re shopping around. No matter what type of chair your office needs, you can find it on our list. via Quick Sprout https://www.quicksprout.com/best-office-chairs/
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Want to jump straight to the answer? The best customer service software is Zoho Desk, Hubspot, and LiveAgent. Customer service software makes sure your customers are happy and satisfied with your business. After all, your customers make or break your success. Happy customers keep coming back and spending more money, while unsatisfied customers will cause significant damage to your reputation.
That’s why customer service must be a priority for every business. Fortunately, the right customer service software can make this possible. Customer service solutions help ensure fast response times, positive interactions, and happy customers. The 8 Best Customer Service Software of 2020It’s tough to find a good customer service software. There’s many options available on the market. But some of these tools are significantly better than others. After researching and testing dozens of customer service solutions, I’ve narrowed down the top eight for you to consider.
As we continue you through this guide, I’ll give you an in-depth review of each one below. You’ll learn about the top features, benefits, use cases, pricing, and more. Best Customer Service Software ReviewsZoho Desk (Best for ticketing)• Free forever plan Zoho is one of the most popular names in the world of business software and CRM. They offer tools for sales, marketing, email, collaboration, finance, accounting, human resources, and business intelligence. But one of the best solutions that they offer is Zoho Desk—IT and help desk software. Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets. Let’s take a closer look at the plans and price points for Zoho Desk: Free — $0
Standard — $12 per month per agent
Professional — $20 per month per agent
Enterprise — $35 per month per agent
No matter how big, small, or complex your business is, Zoho Desk has a plan for you. HubSpot (Best free customer service software)• 100% free forever plan HubSpot is one of the most well-recognized CRMs in the industry. They have a wide range of software and solution suites for managing relationships with customers. These offerings are segmented into three main categories—sales, marketing, and service. The HubSpot Service Hub is what we’ll be focusing on here today. It’s an exceptional solution for managing customer issues through service tickets. I like HubSpot because they offer free CRM solutions, including free software for customer service. Free features include ticketing, live chat, chatbots, team email, and a conversations inbox. You’ll also benefit from free email templates, closed ticket reports, and time-to-close reports. HubSpot is proof that you don’t need to spend a ton of money on improving your customer service with software. This won’t cost you a thing. For those of you who want access to advanced features and benefits, here’s an overview o the paid plans: Starter — $40 per month
Professional — $320 per month
Enterprise — $1,200 per month
All rates are based on an annual contract. You can get the HubSpot Service Hub month-to-month for 20% more. HubSpot also offers exceptional product bundles for all CRM categories in a single solution. So if you want to get software for service, sales, and marketing from a single provider, HubSpot is the best option for you. Bundles start at $112.50 per month. LiveAgent (Best for live chat support)• 100% free forever plan LiveAgent is a customer service solution that helps you manage all customer requests from multiple channels in a single platform. No matter where your customers are, you can merge all communication and support to one place. LiveAgent saves you time, simplifies the process, and allows you to increase the profitability of your support team. LiveAgent has tools for:
Here’s a closer look at the plans and prices for customer service software form LiveAgent: Free — $0 forever
Ticket — $15 per month per agent
Ticket + Chat — $29 per month per agent
All-inclusive — $39 per month per agent
For all of the paid plans, LiveAgent has add-on pricing for features like social media integration, time tracking, audit logs, and more. Overall, it’s a simple and flexible tool for managing live customers with ticketing and live chat. Freshdesk (Best for switching platforms)• Free 21-day trial Freshdesk is another one of the most popular help desk solutions on the market today. Above all, it’s simple. That’s why it’s trusted by 150,000+ businesses, including American Express, HP, and Panasonic. With Freshdesk, you’ll have access to an extensive list of features across a wide range of customer support categories:
It’s an excellent solution to streamline all of your customer connections in a single location. Freshdesk makes team collaboration and automation a breeze. If you’re currently using another help desk solution and you’re unhappy with it, Freshdesk makes it easy for you to switch to its software. Here’s an overview of the plans and pricing. All rates are based on an annual plan. The prices are a bit higher if you go month-to-month. Sprout — Free
Blossom — $15 per month per agent
Garden — $29 per month per agent
Estate — $49 per month per agent
Forest — $109 per month per agent
Freshdesk has omnichannel add-ons and features for field service management for an additional fee. Try it free with a 21-day trial. Zendesk (Best with support suite options)• Free trial available Zendesk is one of the best overall customer service software solutions on the market today. It’s used by 150,000+ businesses, including big brands like Uber, Venmo, Shopify, and Slack. The Zendesk support suite has everything you need to manage customer service communication across multiple channels. You can provide customer support via email, live chat, voice, Facebook, Twitter, WeChat, WhatsApp, and more. The software makes it possible to connect all of your data sources to a single location. So when a customer contacts you for support, the right information will automatically be on display. Zendesk is flexible, so it can support the needs of any business. You can get a customized solution that fits with your existing support environment. Here’s a quick overview of the plans, features, and pricing for the Zendesk support suite: Professional Support Suite — $89 per agent per month
Enterprise Support Suite — $149 per agent per month
The full-service support suite from Zendesk has it all. But not every business needs something this comprehensive. If you’re looking for something a little bit more basic, Zendesk offers more affordable options for smaller businesses.
You can try any Zendesk software or support suite with a free trial. If you’re looking for a customized solution, contact the Zendesk sales team. Salesforce Service Cloud (Best for field service agents)• Starts at $25/month Salesforce is an industry leader in sales CRM software. But they also offer tools and solutions for customer service. It’s trusted by 150,000+ companies across the world. The Salesforce Service Cloud makes it easy for any business to build customer relationships while saving time and improving customer satisfaction. Brands like Yeti and Adidas are just a couple of well-known names that use this software. Your customer service representatives will be able to resolve cases quicker with the insights and tools offered by Salesforce. The platform has a shared view of every customer interaction. Set up self-service portals so your customers can access account information, view tutorials, and view knowledge base articles. The Salesforce Service Cloud has capabilities to streamline your on-site support. Field service works, dispatchers, and on-site technicians can use these tools to resolve problems during the first visit. Salesforce uses AI to predict recommendations and provide support with an intuitive chatbot service. Let’s take a look at the plans and pricing for Salesforce Service Cloud: Essentials — $25 per user per month
Professional — $75 per user per month
Enterprise — $150 per user per month
Unlimited — $300 per user per month
All plans come with tools for collaboration, productivity, personalization, real-time insights, cross-sell and upsell tools, app integration, and solutions to automate processes. Salesforce offers add-ons for things like field service workers, digital engagement, and location-based intelligence. Groove (Best for small teams and growth startups)• Plans start at $9/month Groove isn’t as popular and well-known as some of the other options on our list. But it’s still used by more than 10,000 businesses across 140+ countries. If your company has outgrown email for customer support and you’re getting inquiries on multiple channels, Groove will be a top choice for you to consider. This solution stands out from the crowd with its team collaboration tools. You can add internal private notes to discussions, quickly mention teammates to bring them in the loop, and assign specific tasks to members of the team. Groove has exceptional automations to streamline your customer support. Set rules, tagging, canned replies, and custom folders with your preferences to eliminate busywork. Another standout feature from Groove is the ability to customize your knowledge base. This is crucial for businesses that want to offer customer self-service tools. The knowledge base themes are fully customizable, beautifully designed, and mobile responsive. Plans and pricing for Groove customer support software are as follows: Starter — $9 per month per user
Plus — $19 per month per user
Pro — $29 per month per user
Company — Custom pricing
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan. Help Scout (Best for nonprofits)• Plans start at $20/month Help Scout is another lesser-known solution on our list. But with that said, it’s still a high-quality software for customer service. It’s used by 10,000+ businesses worldwide. Help Scout is unique because it’s a Certified B corporation. They strive to make a positive impact on the environment and communities. So they go the extra mile to support organizations that share the same values. If you have a nonprofit that supports human rights, environmental sustainability, or underrepresentation in tech, Help Scout will provide a significant discount on your customer service software. Some of you might even be eligible for discounts of up to 100%. That’s right—free. Even if you don’t fall into one of those categories, Help Scout is still a top solution for customer service. Here’s a closer look at the plans and prices: Standard — $20 per month per user
Plus — $35 per month per user
Company — Custom pricing
The rates above are based on an annual contract. Month-to-month plans are available for an additional fee. You can try Help Scout for free with a 15-day trial. How to Choose the Best Customer Service Software For Your BusinessWhat’s the best customer service software for your business? There are certain features and considerations to keep in mind as you’re evaluating different options. This is the methodology that we use and recommend here at Quick Sprout. Number of AgentsHow big is your customer service team? Companies with five service reps won’t need the same software as a business with 50 agents. Larger teams need features for things like collaboration and role-based ticketing, but that won’t be necessary for a smaller business. Customer Communication MethodHow are customers currently reaching out to your service team? How do you want them to do so moving forward? There’s a software for everything. Whether it’s email, live chat, chatbots, or support tickets, you can find a solution to meet your needs. There are even tools for social media integration so all of your messages, including DMs and comments, can be managed from a single dashboard. Feature BundlesEvery customer service software on our list does an exceptional job of marketing its top features. But with that said, you should only focus on the features you need the most. For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles. My suggestion is this. Identify the features you definitely need. Then look for the right plan that has all of those features. PriceThe price for customer service software varies on a wide range of factors. Lots of solutions charge you based on the number of customer service agents on your team. Available features in your package will also have a significant impact on what you pay. Customer service is definitely not something you should skimp on. It’s ok to spend money. But with that said, not all of you need to go overboard. Small businesses, startups, and nonprofits with smaller teams can use free customer service software without compromising quality. ConclusionEvery business must prioritize customer service. These are the top eight customer service software solutions on the market today:
Use this guide to help you find the best solution for your business. I made sure to include something for everyone on my list. via Quick Sprout https://www.quicksprout.com/best-customer-service-software/ Want to jump straight to the answer? The best electronic medical record system is AdvancedMD. Read on to find out why. No matter the size of your practice, you need a good electronic medical record (EMR) system. Having digital, searchable, and constantly accessible information about each patient in the practice helps medical professionals make the best healthcare decisions for their patients in the shortest amount of time possible. Protecting this sensitive data is important too, and the best EMR systems keeps data safe, while making it easily accessible to the people who need it. Proper documentation leads to a more efficient billing system and reduced time spent on paperwork as well.
Compare Quotes From The Best Electronic Medical Record Systems Get matched up with a EMR system that fits your specific needs. >> Compare Quotes
Here is our collection of the best EMR systems currently on the market, as we aim to help you find the right system for the needs of your particular practice. The 10 Best Electronic Medical Record SystemsThe 10 best EMR systems are:
Keep reading to find our in-depth reviews of each one. 1. AdvancedMD• For any size practice Regardless of whether you need basic or advanced features in your EMR, AdvancedMD has you covered. It is versatile enough to fit the needs of many different practices. The primary dashboard available through AdvancedMD does require some work to learn to use well, but once you figure this system out, you’ll be able to do some impressive things to help your practice operate more efficiently. Pros
Cons
2. Athena Health• Web-based EMR Small and average sized practices often need an easy-to-use EMR system, as they may not have the time or personnel required to do a deep drill down into a complex piece of software. The AthenaHealth EMR fits this need. It’s fully web-based, so it will work for the practice where personnel use a variety of types of input devices. Pros
Cons
3. CareCloud• Easy to use The CareCloud EMR interface gives you the ability to clearly determine how the patient flows through your practice, helping you spot potential bottlenecks. It is a web-based service, so you can use it with any input devices. This system does a good job keeping up with changes in healthcare laws and rules, providing adaptability within the interface. Pros
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4. Greenway Health Intergy• Reasonably priced Some medical practices tackle a large number of different types of cases and patients, and they may need a highly customizable EMR to fit their needs. The Intergy EMR from Greenway Health is the answer, as its system is highly flexible. It may take you awhile to figure out all of the different aspects of Intergy, but it’s definitely worth the time spent. Pros
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5. Kareo• Made for smaller practices For those practices that need ease of use above all else, the Kareo EMR is a smart choice. This system’s interface is a little older than some others, but it still will work nicely for small and average sized practices. Those working at your practice will be able to pick up the basics of the EMR quickly, allowing for you to be up and running with very little time spent. Pros
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6. NextGen Healthcare• Easy to start using quickly For average and smaller sized practices, NextGen has the kind of customer support that these practices often need. A practice of this size may not have the tech staff required to run training and other services, but the NextGen customer service and training capabilities are extremely strong. Should your practice need to customize a certain aspect of the EMR, this is relatively easy with the NextGen EMR. Pros
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7. Sevocity• Best for smaller practices The Sevocity EMR has quite a few good features for small and mid-sized practices, but it likely will not be powerful enough to meet the needs of larger practices. The interface in this EMR is extremely easy to use, and you can perform basic customization features. The customer service people are available 24 hours a day. Pros
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8. TheraNest• 100% web-based For practices that need to be able to access the EMR interface using multiple types of devices, TheraNest is a smart choice. You can use a traditional computing system to run TheraNest, or you can access it with smartphone apps. It even has a client portal to allow clients to schedule their own appointments or to submit forms. Pros
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9. Virence Health Centricity• Easy to use & navigate For small to medium sized practices, Centricity from Virence Health is an ideal option. It has multiple features that give smaller practices the ability to track data in a similar manner to what a larger practice traditionally has been able to do. Centricity has a mobile app, so personnel at a medical practice can use it in the manner that makes the most sense to them. Pros
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10. WebPT• Made for outpatient practices For practices that specialize in outpatient services, including occupational, speech, and physical therapy, WebPT has a platform that’s ready to use. This is a web-based solution, so personnel at the practice can access it using a multitude of devices. It has a strong customer service reputation, offering access to support at any time. Pros
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How to Choose The Best EMR System For YouFinding the best electronic medical records system for your particular practice becomes easier when you focus on the specific needs of your practice. Figure out which areas of your practice need the most help, and focus on an EMR system that excels in those areas. Here are 10 of the areas we weighed when creating our list of the best EMR systems. 1. Automatic RemindersA big part of managing a patient’s care is maintaining a regular schedule of appointments. With certain EMR systems, you can set up an automatic reminder system that alerts the patient about upcoming appointments or about reminders to set an appointment. The EMR system could send a text message, make an automated call, or send an email to the patient, depending on the patient’s preference. Automatic reminders will save time for the staff at the practice, freeing them up for other tasks. These reminders also reduce the number of appointments that patients forget about and miss, which makes your practice more efficient. 2. Scanning DocumentsBy selecting an EMR system that allows for document scanning, you will be able to match whatever needs your billing system requires for supporting documentation for claims. Rather than submitting these documents via fax, printout, or email, you can simply digitize them and add them to the patient’s EMR. Should the billing service need these documents for an insurance claim, they will be readily available, eliminating wasted time and the potential for lost documents. 3. Sending PrescriptionsWithin the majority of EMR systems, you will have the option of submitting patient prescription drug orders electronically to the pharmacy, using an e-prescription system. Sending prescriptions electronically is safe and efficient, ensuring that the order for controlled substances travels only to the patient’s pharmacy of choice, eliminating the chance of the patient losing a handwritten prescription. With an e-prescription, you also eliminate the chance of an error at the pharmacy because of unreadable handwriting on the part of a doctor. 4. Specialty PracticesIf your practice has a specific area in which it operates, you may need to track atypical data about patients. You may need an EMR system that gives you the ability to customize data fields and to adjust how the system stores the data. A vendor may need to help you customize the system after installation, so if you have special needs for tracking data, always ask the vendor about how it handles this type of situation. In other cases, the vendor may have a specialty specific EMR system or add-on service that will perfectly meet your needs. Tracking this type of information can be a significant hindrance to your practice when you must do it by hand, so having an EMR system that can match your specific needs is incredibly important. 5. Systems IntegrationIf your EMR system has the ability to integrate with multiple systems already in use at your practice, this streamlines record keeping. This feature is especially important for meshing the EMR system with the billing system you have in place, for example. Whether your practice sends its billing information to an outside service or does billing in-house, having integration between the EMR system and the billing system saves quite a bit of time and reduces coding errors. Should your practice have an affiliation with a larger network, such as a hospital, integrating your EMR with the hospital’s system simplifies the patient care process. The EMR vendor can help you figure out how its system may be able to integrate with other systems you already have in place. 6. Task RemindersEvery medical practice has hundreds, if not thousands, of mundane tasks to perform on a daily basis. Whether you’re awaiting results from tests sent to an off-site lab or you need reminders to check with other colleagues about a patient’s status, certain EMR systems make this process far easier than others. With timestamp deadlines attached to the various reminders, a doctor can be certain to have all of the required tasks finished regarding a certain patient’s case before it’s time for the patient’s appointment. With the tasks finished ahead of time, the doctor will not waste time searching for information or making calls while the patient sits idle in the exam room. 7. Template CreationSay your practice sees a certain type of disease or condition on a regular basis in the community. With the right EMR system, the medical team could create a template that contains information about treating the particular condition, ensuring that all of the doctors and nurses follow the same steps. This saves time in treating this common condition, while also reducing the possibility of mistakes. 8. Tracking Patient FlowSomething that you may not think about when comparing EMR systems is the way they can track patients flowing through your office. For example, you don’t want patients occupying exam rooms waiting for a certain doctor, when that doctor cannot see the patient for at least 45 minutes, leaving other patients stuck in the waiting room, rather than being in an exam room, receiving treatment from other doctors. Your EMR system may be able show exactly where bottlenecks are occurring in the patient flow in your office, helping you become more efficient. However, this is not a feature that all EMRs will provide in an easy-to-understand manner. 9. Tracking PrescriptionsWhen you have patients who take multiple prescription drugs, keeping on top of potential side effects and drug interactions is a time consuming process. Before the advent of EMR systems, the patient may have given a hand-printed list of drugs to the doctor for inclusion in the patient file. The list may or may not have been accurate or up to date. By selecting an EMR system that allows prescription drug tracking within the patient’s records, spotting drug interactions will be easier and will occur in a timely manner. Doctors also can see any drugs the patient has tried in the past that did not work or that created unwanted side effects, avoiding trying those drugs again in the future. Additionally, should a patient show an allergy to a certain class of drug, this information is readily available to the doctor in the digitized patient record. No longer will the doctor need to rely on a patient’s memory regarding drug allergies, which may lead to errors. 10. Vendor ResponsivenessPicking the right vendor is an extremely important part of choosing the EMR system as well. Even if the EMR system is great, it will be nothing but a headache for your practice if the vendor support is not up to par. Some practices need more responsiveness from the vendor than others. Some practices want to be able to access help or to ask questions of the vendor any day of the week and any time of the day. Others may be able to live with a vendor that’s only accessible during normal working hours. If your practice does not have a person or department that handles IT, you may be able to hire a vendor that can deliver these features for you. Summary: Finding the Best EMR SystemsAlthough you will find some vendors attempting to use the terms EMR and EHR (electronic health records) interchangeably, they technically have a few differences that you should understand.
The EMR system simplifies the ability of a single practice to care for the patient, helping the practice send out reminders to the patient for upcoming tests or health screenings. Finding just the right EMR system will produce significant benefits for patients and for those working in your practice, making the process of caring for patients more streamlined and more successful in the long run. Compare Quotes From The Best Electronic Medical Record Systems Get matched up with a EMR system that fits your specific needs. >> Compare Quotesvia Quick Sprout https://www.quicksprout.com/best-emr-systems/ Creating a website used to be a massive project. Expensive, too. Everything had to be built by hand and businesses needed to work with an online marketing agency that would charge them tens of thousands of dollars to build the site. If you wanted a professional-looking site, that was your only option. Things have gotten a lot cheaper and easier over the years. Note that there’s a number of approaches you can take to creating a website. More on that later—let’s dive right in. A Step-by-step Guide to Creating a Website With WordPressI’ve broken down the 9 simple steps to create your website from scratch. They are:
You’ll easily be able to run through these steps over the next 120 minutes. Step 1: Pick a name and find a domain for your websiteTime for a tough truth: A lot of the good domain names have been taken. Here’s how a naming session might go for you:
Websites have also become so embedded in our day-to-day lives that it’s better to change the name of the business to match an available domain than it is to pick a poor quality domain. Through this process, I almost always end up with a completely different name than I originally intended. This is why I consider the “naming my business” and “buying the domain” steps for creating a business to be the same step. I try to only lock myself into a name once I have the domain. We put together an in-depth guide on buying domains here. The good news is that the rest of these steps are a breeze once you have your domain purchased. It’s the first and hardest step to create your website. Step 2: Register your domain nameReal quick, let’s sort out the difference between a domain registrar and a web host. A domain registrar is a company that specializes in buying (registering) domains. A web host, on the other hand, specializes in running servers that host websites. Every web host will desperately try to get you to also register a domain through them. The reason is that it’s a great upsell for them. They’ve spent most of their resources building out a hosting service, then they offer domain registration as a convenience, increase the price a bit, and collect a nice chunk of extra profit from you. My philosophy is to buy things from businesses that specialize in that exact thing. Prices will be better and so will quality. That’s why I also use a domain registrar for buying domains and a web host for hosting. I never mix up the two. The best domain registrar is Domain.com. That’s where I have all of my domain names. We put together a detailed review of domain registrars here. Step 3: Decide what kind of site you are creatingMost guides on creating a website will push you into using WordPress. It’s the most popular and flexible website builder. And that’s usually a good recommendation. But there are a few situations where I recommend different options. Simple Portfolio or “Business Card” Sites Many businesses need a simple website that tells people a few things:
This kind of site gives the basic info for the business, nothing more. If this is what you need, Wix is your best option for creating your website. It’s incredibly simple to use and will give you a professional site at a very low price. It’s perfect for small businesses. They’ve created the simplest and easiest website builder out there. Truly, it’s a joy to use, and makes the most sense when you just need a clean, professional-looking site that gives some basic info on your business. It’s perfect for small businesses, freelancers, and artists. Ecommerce Sites If you’re planning on building an ecommerce store for your site, don’t use WordPress. We have an entire post here on when to use WordPress for ecommerce and when not to. The short story: it rarely makes sense to use WordPress for ecommerce. The best option, by far, is Wix again. There used to be more competition in the ecommerce tool space, but Wix got too far ahead of even Shopify. If you’re going this route, we have a 9-step guide on how to create an ecommerce website. We also have a guide on how to start a store that drives real sales. Both of those guides will get you pointed in the right direction. Blog Sites If you know you want a blog or are planning on doing lots of content, start on WordPress. The majority of this guide is around building a WordPress website. (We also have a detailed guide on starting blogs here.) Most websites are really just blogs. Some of the biggest, and most well-known websites on the Internet are blogs. WordPress powers over 30% of the entire internet. So it’s the only real option for starting a blog these days. What about Joomla or Drupal? Or Typepad? WordPress left all those other platforms in the dust about a decade ago. They’re not even legitimate options at this point. Pick WordPress — there isn’t a single situation where you’ll regret it. When I originally started with this online thing, Drupal sites were still pretty common. I partnered up with an engineer friend of mine and we did a lot of freelance work migrating sites from Drupal to WordPress. Even back then, WordPress was a clear winner. Now when I come across a site on any of these other tools, it’s kind of exciting. It’s like finding an ancient artifact. “This still exists!? How fascinating!” Don’t use any of these other tools, stick to WordPress. Everything Else If you’re not sure or have another vision for your site outside the categories above, use WordPress. It’s the most flexible platform out there. It will do ecommerce, it’ll do simple portfolios, it’ll do massive content sites, it’ll do Fortune 500 marketing sites, it’ll do it all. You might have to customize it more than other platforms in some situations but you can make WordPress do whatever you want it to. And just about anyone in online marketing knows their way around WordPress so you’ll be able to find plenty of people to help you when the time comes. Whether you want to build your site by hand or you have an online marketing agency to do it for you, you should still build on top of WordPress. It’ll shortcut a lot of the programming work and give you the ability to edit basic items on your site without having to edit any code. I’ve managed marketing sites of venture-backed tech startups that employed dozens of engineers — we still had our marketing site built on top of WordPress. It’s the standard choice. Step 4: Get a host for your websiteFor the rest of this guide, I’m going to assume that you’ve picked WordPress to create your site. If you want an ecommerce site, skip the rest of this guide and follow our guide on creating an ecommerce site. WordPress is the tool that you’ll use to build your website. But you also need a host that will store your site and make it available to anyone who visits. The best place to go for most people is Bluehost. We have an entire guide here that goes through all the best web hosts. Hosting plans usually start around $5/month. Step 5: Install WordPressJust about every website host has a 1-click install of WordPress. Bluehost, the hosting provider I recommend the most has this feature. But if you have trouble finding it, contact support and they’ll be able to walk you through it. Step 6: Point your domain to your hostLet’s do a quick recap.
Now you’re going to connect all that stuff together by pointing your domain to your host. Then when people go to your domain, they’ll end up on your website. There are a few technical settings you need to apply. This involves configuring a few nameserver settings on your domain registrar for your domain. Your host will give you the correct settings; you’re looking for their nameserver settings. If you get stuck, contact your host and they’ll give you all the info you need. Once you have the nameserver info from your host, go into your domain registrar and configure those settings for the domain that you want to point at your site. Once you’re done, it’ll look something like this:
Step 7: Install a WordPress themeThink of WordPress as the guts of your site, it’s all the pumping that makes your site work. WordPress uses themes to determine how your website looks. This makes it really easy to change how your site looks without having to rebuild your site from scratch. Swap out your old theme for a new one and ta-da! Your design will look completely different. These days, I purchase all my themes from StudioPress. Heads up, WP Engine bought StudioPress and now includes all the StudioPress themes in its hosting plans. WP Engine is more expensive but it’s perfect for serious bloggers. It’s a great way to save money on your theme if you are planning on building a large site to begin with. WP Engine is another one of our recommended hosts if you’re looking for the best. The downside is that WP Engine tends to be more expensive than other hosts. It’s probably overkill if you are just starting out, or creating your first website. Back to themes, are there other options? You betcha. ThemeForest and Pixelgrade has a marketplace of WordPress themes. There are literally tens of thousands of themes to pick from. They’re usually in the $30–60 price range. When looking for theme, I rank them by the most popular or the highest rating. Then I pick one I personally like. After you’ve purchased a theme, go to the WordPress Theme settings and upload your theme. The Theme settings are under Appearance in the WordPress sidebar menu. You’ll have to click through “Add new” and “Upload Theme” in order to see this option to upload: Go ahead and upload the .zip file you received when you purchased your theme. After it’s uploaded, you’ll also have to click “activate” on the theme in WordPress to make it go live. Step 8: Add content to your websiteNow the fun part — it’s time to create the individual pages of your site. You’ll do this within WordPress. WordPress has two types of content: pages and posts. Think of posts as blog posts that are published under a “blog” section of a site. If you’re not planning on having a blog, then you can skip posts entirely. Pages are the more permanent pages on your website. Like your About or Contact Us pages. When you’re first creating your website, you want to get a batch of pages live so your site feels real. Every website has a few standard pages you should create:
This list will get you started. You can always add more later. Step 9: Continue evolving your websiteAt this point, you have a fully functioning site that looks great. I’m not going to lie, there’s a lot of extra configuration you can do to your site: you can add WordPress plugins that upgrade your site, build out a blog, add an email list, grow traffic, the list is endless. You don’t have to do any of this extra stuff — it’s all optional. It depends on your priorities and goals. A website is an ever evolving thing. The way it looks after you first create it, won’t be how it looks a couple months later. At least that is the case if you are actively working and growing your website. When you’re ready, these guides will walk you through the extra stuff that’s worth considering:
Our General Take On Building a WebsiteDon’t get confused by all of the different options for creating a website. For a more in-depth look at how we think about this, check out our preliminary guide on how to create a website. WordPress is KingIn most cases, we highly recommend to build your website with WordPress. It’s an open source platform that allows you to run your website with very little technical expertise. Some of the biggest websites on the Internet are built on WordPress. TechCrunch, The New Yorker, Variety and MTV News, just to name a few. It’s also the most popular blogging platform, so there are hundreds of thousands of smaller websites that use WordPress. WordPress is used by 33.4% of all the websites, and has a content management system market share of 60.3%. Much of our content is centered around WordPress because we use it for all of our websites outside of Ecommerce. Here’s the guide on how to create your website on WordPress. Wix for EcommerceFor Ecommerce, we like Wix — which is an Ecommerce website builder that allows you to get an online store up and running quickly. The reality is that creating and running an online store can be a huge pain. Wix takes that pain away. That’s probably why they are growing so quickly. Here’s the guide on how to create your website on Wix. The Dozens of Other OptionsIf you’re reading this right now, then you most definitely fall into the category of someone that should be using WordPress or Wix. In rare cases, it might make sense to create a website using Squarespace or a similar website builder. In other (very) rare cases, it might make sense to have a custom-built website. More Guides On Creating and Managing a WebsiteBelow, a master list of all our best resources on creating a website. For general information:How to Plan Out Your New Website How to Buy The RIGHT Domain Name – A Detailed Guide How to Develop Your First Brand Identity on a Budget 10 Trending 2019 Website Color Schemes 9 Places To Get Website Images (Paid and Free) The Best Website Fonts That Go Together in 2019 13 Website Design Best Practices 7 Reasons Why You Do NOT Need to Hire a Website Designer The 22 Key Elements of a High Quality Website How Much Copy Should You Write on Your Homepage? 10 Contact Page Techniques That Make People Contact You How To Create an About Page That Matters How to Make a Wix Website in 6 Easy Steps For useful information on optimization as your site gets up and running:5 Easy Steps to Creating a Sitemap For a Website Should You Switch Your Site to HTTPS? Pros and Cons The Top 10 Principles That Boost Your Website Loading Time More about web hosting:You need a web hosting provider in order to have a website. We recommend Bluehost for most people. For advanced WordPress users, with high traffic websites, it could make sense to move to WP Engine at some point. More about The Best Web Hosting Companies here. Here are some additional guides to help you learn more about web hosting: The Best Web Hosting for WordPress The Hidden Costs of Website Hosting More about analytics and reporting:An analytics tool is important if you want to know what’s happening on your website. It tells you how much traffic you’re getting, where it’s coming from, and what people do on your site. Google Analytics is the standard. That’s what we use for Quick Sprout. Read more about why Google Analytics is the best. Installing Google Analytics is easy. Consuming the reports is a bit more complicated. Here are some guides to help: The 2 Website Analytics Tools Pros Actually Use in 2019 Setup Google Analytics in 3 Steps – The Beginner’s Guide 10 Vital Customizations to Make in Google Analytics A Guide to Google Analytics Add-on for Google Sheets How to Track Your Leads with UTM Parameters More about building and optimizing with WordPress:A WordPress website is basically made from what’s called a WordPress Theme and WordPress Plugins. All of the features of your website will come either from the theme or the plugins you install. To help you get started, we reviewed all of the best WordPress Plugins across the most popular categories. Here’s an in-depth review for each category: Best SEO Plugins for WordPress Best WordPress Security Plugin Best WordPress Calendar Plugin Best Google Analytics Plugins for WordPress Best WordPress Directory Plugin Best Membership Plugins for WordPress Best Social Media WordPress Plugin Useful information for ecommerce websites:If the primary purpose of your website is to sell products, you’ll need an ecommerce website. We recommend keeping it simple and going with Wix. Check out our review of the Best Ecommerce Platforms, to get a comparison to the other options out there. Get the step-by-step on how to start an online store. Our guide on how to create an Ecommerce website. More useful guides on building an Ecommerce website: How to Transfer Your Website to Shopify Best Ecommerce WordPress Themes Best Ecommerce Website Builder How to Create a Trust Seal On Checkout Page Tips on starting a blog:When you really break it down — most websites are blogs, and blogs are websites. They have become one and the same. The most popular blogging platform is WordPress, and that is also the same platform we use for any other website, blog or otherwise. If you’re thinking about starting a blog specifically, and that is why you’re trying to figure out how to create a website…we have over 40 guides on blogging. Here are the blogging guides specific to getting started, and building your blog: Best Blogging Platforms / Blog Sites Best WordPress Themes for Blogs 11 Things I Wish I Knew Before I Started My First Blog The Top 12 Tips for Running a Successful Video Blog 10 Lessons Seth Godin Can Teach You About Blogging 100 Lessons Learned from 10 Years of Blogging Creating Your Own Website: In SummaryCreating your website might seem overwhelming at first. It really comes down to starting with these simple steps:
via Quick Sprout https://www.quicksprout.com/how-to-create-a-wordpress-website/ Contrary to popular belief, telemarketing is still a viable marketing strategy for businesses. The best telemarketing services offer more than just cold calling random numbers to sell something. They assist with lead generation, campaign management, and other essential services to make sure you’re generating a high ROI. Some telemarketing services even have complete call center solutions, from answering services to call forwarding and more. If you’re looking for the best telemarketing service for your business, I’ll help you find one that fits your needs. Compare Quotes From The Best Telemarketing Services Get matched up with a telemarketing service that fits your specific needs. >> Compare Quotes
The 10 Best Telemarketing Services of 2020There are hundreds of different telemarketing companies on the market today. Finding the best option for you can be tough if you don’t know where to start. After conducting extensive research, I’ve narrowed down the top ten telemarketing companies:
This guide contains an in-depth review of each service. We’ll cover the features, benefits, and other factors to consider during your search. Best Telemarketing Services ReviewsDialAmerica• In business for 60+ years With DialAmerica, you get more than just telemarketing. It’s a full-service sales and marketing organization. They offer more than 60 years of experience with 19 call centers located within the United States. Each year, DialAmerica makes 100 million calls. The best part: Call center agents at DialAmerica don’t read scripts. Instead, they learn active listening skills for establishing rapport with customers. These sales skills help them use personalized and persuasive techniques. By adding a human touch to these calls, customers are much more engaged than they would be from listening to a script. The marketing campaigns from DialAmerica are based on data and advanced reporting. These are highly customizable and always accessible. The analytics used by the DialAmerica representatives make it possible for them to adjust and improve campaigns on the fly. Common industries that use DialAmerica’s telemarketing services include:
DialAmerica has call center services for lead generation, appointment setting, customer acquisition, customer retention, and customer service. They even offer direct mail fulfillment. Flatworld Solutions• Wide range of services Flatworld Solutions offers a wide range of outsourcing services. In addition to call centers, this company provides photo editing, software development, design, data entry, transcription services, and more. They have a global reach with offices and delivery centers in the US, India, and the Philippines. Flatworld Solutions has the infrastructure and everything you need for telemarketing at scale. Here’s a quick overview of the telemarketing services that they offer:
Flatworld Solutions uses some of the best call center software on the market today. They use Zendesk, HubSpot, Five9, LiveAgent, Salesforce, and more. Let’s take a look at the affordable pricing rates for the call center services offered by Flatworld Solutions:
Rates vary based on factors like volume, call complexity, and other contract terms. But with telemarketing services as low as $8 per hour, it’s a great way to get a high ROI. Squeeze Media• Full-service BPO firm Squeeze Media is a business process outsourcing (BPO) firm based in Utah. Launching back in 2009, Squeeze Media is a bit newer and smaller compared to some of the other companies on our list. But that’s definitely an advantage for those of you who want a more personal relationship with your telemarketing service provider. B2C telemarketing is one of the many specialty services offered at Squeeze Media. With a mix of inbound and outbound calling, the Squeeze Media agents can sell your products and services. Squeeze Media offers other services, including call center solutions such as:
For those of you who want to work with a smaller US-based telemarketing service, Squeeze Media will be a top option for you to consider. As a full-service BPO firm, they have the resources and tools you need for success. Callbox• Specialize in lead generation Callbox is a bit unique compared to some of the other telemarketing services in this guide. That’s because they specialize in lead generation and appointment setting for B2B organizations. The agents at Callbox know how to target high-value prospects. But rather than closing leads themselves, like a low-ticket value B2C telemarketing campaign, Callbox will qualify those leads and set appointments for you. So your sales team will still need to make the sale, but Callbox makes it easier for them by providing qualified leads with confirmed appointments. Big companies like HP, Forbes, ADT, Motorola, and DHL all trust Callbox with their B2B telemarketing needs. Callbox also provides services for things like account-based marketing, customer profiling databases, and event marketing. More than 7,000 businesses have used Callbox for B2B lead generation. This service provider has set up 520,000+ appointments for its clients. Quality Contact Solutions• PCI Level 1 service provider Quality Contact Solutions is a PCI Level 1 service provider. Businesses that process $1 to $6 million in credit cards per year need to use a Level 1 PCI call center to remain PCI compliant. This ensures that any credit card information captured over the phone is completely secure. Quality Contact Solutions provides B2C outsourced telemarketing and B2B outbound marketing services. They also have solutions for consulting and outsourced telemarketing quality assurance. The majority of the B2C telemarketing services from Quality Contact Solutions is geared toward existing customers.
The list of B2B telemarketing services is a bit more extensive. Common solutions include:
Pricing for Quality Contact Solutions telemarketing services typically falls into three separate categories—hourly, performance-based, or hourly plus performance. The majority of these fees fall somewhere between $2,500 and $10,000. You can request a quote based on the needs of your business. Go4customer• Dozens of service options Go4customer has one of the most extensive product and service offerings on our list. In addition to call center and telemarketing services, they provide things like strategic consulting, data management, debt collection, online reputation management, app marketplace promotion, HR outsourcing, and more. These are just a handful of the dozens of services that Go4customer handles. Telemarketing is one aspect of Go4customer’s outbound call center services. They also offer appointment scheduling, lead generation, customer surveys, and verification services. Go4customer has been in business for roughly 20 years. Consistency is something that they promise and strive for every day. If you’re using Go4customer for telemarketing, you might also want to consider taking advantage of the inbound call center services. They provide customer support, help desk solutions, tech support, product information requests, inquiries, and toll-free services. Here’s an overview of the industries that Go4customer commonly works with:
If you fall into one of these categories and you’re interested in other services beyond telemarketing, Go4customer will be a top choice for you. Strategic Calls• Strategic telemarketing services Strategic Calls offers telemarketing services that target C-suite and executive-level decision-makers. If you’re a B2B organization that wants to target CEOs, CTOs, CFO, CMOs, and other executives, Strategic Calls will be the best option for you. You can also run campaigns to target mid-level management or cold calling services direct to customers. Campaigns from Strategic Calls take place over a five-day period. Here’s a quick overview of what happens each day.
Strategic Calls charges $1,000 for three rounds of calls (over five days) to 50 C-level prospects. The rate for three rounds of calls to mid-level management is $750. For those of you interested in telemarketing to individual customers, Strategic Calls charges $250 for one round of calls attempts to 500 prospects. Worldwide Call Center• Call centers across the globe As the name implies, Worldwide Call Centers has, yes, you guessed it—call centers across the world. With locations in the United States, Canada, Europe, Latin America, Asia Pacific, Philippines, India, Pakistan, and Africa, this provider has the biggest global presence on our list. The benefit of using a telemarketing service in one of these countries is the cost. Using call center services outside of the US and Canada will give you access to the cheapest rates. If you’re comfortable using a traditional scripted approach to telemarketing to save some money, Worldwide Call Centers is perfect for things like:
For 20+ years, Worldwide Call Centers has been an industry leader in outsourced telemarketing services. Contact them today for a custom quote. You can choose your call center and get a rate based on your monthly call volume. SAS• Specializes in answering services SAS specializes in call center answering services. In fact, that’s where the acronym SAS comes from (Specialty Answering Services). While this might be their primary service, SAS also has exceptional telemarketing solutions. SAS is 100% US-based. All of the reps are native English speakers that live and work in the United States. SAS puts a strong emphasis on quality control, with QA teams screening 2,000+ calls per month. The telemarketing services at SAS primarily focus on lead generation. In addition to traditional outbound telemarketing, SAS has a few specialty lead generation categories that include appointment making, insurance appointment setting, and janitorial appointment setting. With SAS, you’ll pay based on usage (per minute). Rates start as low as $31 per month + $1.19 per minute, which is ideal for low volume telemarketing. These rates go as high as $7,749 per month for 10,000 minutes. It’s safe to say that SAS has a plan for everyone. You can try their services for free with a 14-day trial. Superhuman Prospecting• Inbound & outbound services Superhuman Prospecting is a division of Pereus Marketing. This Pennsylvania-based agency is an outsourced sales team. All of the call center representatives have a background in sales at the B2B level. This makes them perfect candidates for selling to your prospective clients. Superhuman Prospecting takes the time to understand your business and its needs. As experienced sales men and women, they have been thoroughly trained in the art of pitching to yield higher conversions. The services offered by Superhuman Prospecting can be segmented into three main categories:
They also offer inbound call center services, in addition to the telemarketing options listed above. Superhuman Prospecting has experience working with industries like small business, law firms, property management, construction, real estate, tech, security, education, automotive, food service, consulting, and more. Contact them today for a free quote on telemarketing rates. How to Choose the Best Telemarketing Service For Your BusinessNot every telemarketing service will be the best option for your business. There are certain factors that you must take into consideration when you’re evaluating prospective choices. This is the methodology that we use and recommend. I’ll give you a brief overview of each element below. Call Center LocationThe location of call centers is important for a couple of different reasons. For starters, this has a significant impact on the rate you’ll pay. If you outsource telemarketing overseas to countries like India or the Philippines, you’ll pay much less than you would if you’re using a US-based call center. With that said, some companies would rather pay a premium to use call centers with native English speakers. But if you’re on a tight budget, outsourcing to a global telemarketing center would be better for your business. Business Type and IndustrySome telemarketing services specialize in certain industries, whether it’s law firms, retail, financial services, or something else. One firm might excel in sales, while another is better for something like appointment setting. Your target market will impact the decision on which service you choose as well. For example, there are telemarketing services that target CEOs and other C-level executives, whereas other services are better for cold calling general consumers at scale. Additional ServicesIn most cases, telemarketing won’t be the only service offered by the provider you’re considering. The majority of the options on our list also provide a wide range of additional services. From inbound call center solutions to full-service BPO providers, you can benefit from packages that go beyond the phone. Check out those other offerings. It’s easier to get these all under one roof instead of outsourcing to multiple agencies. ReputationTelemarketing can be a tough business. Somewhat unfairly, it’s developed a negative reputation over the years. But that’s largely due to service providers cutting corners when it comes to quality. Take the time to conduct due diligence before you sign a contract. Some of the service providers on our list have been in the industry for 60+ years. I typically lean towards working with well-established companies boasting a credible reputation. ConclusionWhat’s the best telemarketing service for your business? Here’s a recap of the top ten telemarketing services that we reviewed in this guide:
Compare Quotes From The Best Telemarketing Services Get matched up with a telemarketing service that fits your specific needs. >> Compare Quotes
Whether you’re a small business targeting general consumers or a B2B company targeting executive-level decision-makers, there’s a telemarketing service for your organization on this list. For all budgets and call center needs, use this guide to help you make a decision. via Quick Sprout https://www.quicksprout.com/best-telemarketing-services/ Businesses across all industries are susceptible to hackers. This holds true for startups, Fortune 500s, and small businesses alike. That’s why endpoint security software is so important to have. Endpoint security software is a combination of cybersecurity and custom privacy controls for business computers, all managed from a single dashboard. Endpoint security encompasses features like antivirus software, firewalls, malware removal, ransomware, and more. The benefit of endpoint security software is the ability to protect your entire IT infrastructure. Rather than having to install software on every computer in your organization, endpoint security protects all devices in your IT network. From an IT administrative perspective, endpoint security has significant advantages compared to other software types in this space. You’ll be able to protect laptops, desktops, and mobile devices for Windows, Apple, Android, and Linux, all from a single dashboard and software solution. The Top 7 Best Endpoint Security Software
After extensive research and testing, we’ve narrowed down the top seven endpoint security solutions on the market today. Find out more about the features, benefits, pricing, and recommended use cases for each one below. #1 – Bitdefender — Best Overall Endpoint Security Software• Solutions for all businesses Bitdefender is our top overall recommendation for endpoint security. One of the reasons this software ranks so high on our list is because they have a wide range of products and solutions to accommodate businesses of all sizes. From small businesses to mid-market and enterprise organizations, Bitdefender has an endpoint security solution for everyone. They even offer endpoint security for managed service providers. Bitdefender has dozens of awards and certifications for being an industry leader in this category. The software protects 500+ million systems in 150+ different countries. There are three main endpoint security solutions to consider from Bitdefender—GravityZone Elite Suite, GravityZone Ultra Suite, and GravityZone Enterprise Security. Each product contains similar basic endpoint security features. But they have slight variations to accommodate different business sizes. Top features of Bitdefender’s endpoint security solutions include:
Your IT security team will benefit from visual snapshots and real-time reports for end-user devices and server information. Gain valuable insight on user behavior risks, and fix misconfigurations. From small offices to large data centers, Bitdefender has an endpoint security solution for everything. The only real drawback is figuring out which option suits your needs the best. Each software version has so many different features and security benefits; it can be difficult to compare. But with that said, the expert support team at Bitdefender can guide you in the right direction. Try Bitdefender for free before you buy it. #2 – Avira Antivirus — Best Endpoint Security Software For Small Business• Starts at $38 Lots of endpoint security software is made with large organizations and enterprises in mind. But Avira Antivirus is specifically designed for small businesses. The solution is perfect for protecting your business from hackers, ransomware, phishing emails, and viruses. You can use this software to manage all of your devices, PCs, and servers from a single place. Avira Antivirus can secure small businesses with one device or 1,000+ devices. Here’s a quick look at the plans and pricing for Avira’s business solutions:
The entry-level solution only covers network protection, ransomware protection, and has basic features. Endpoint security doesn’t start until the mid-tier package. Email security is only available for the top-tier plan, which is the software I’d recommend the most. You’ll also benefit from the Avira cloud, which leverages AI technology to scan multiple devices and analyze behavior. Avira Antivirus is simple enough for small business owners to manage. You’ll benefit from instant notifications whenever an event occurs. The software also allows you to manage multiple sites or groups directly from your self-managed console. For those of you who prefer a hands-off approach, Avira has console partners who can handle real-time monitoring for you. Small business owners that want to secure their workstations, computers, and servers can trust Avira Antivirus for protection. Try it free for 30 days. #3 – Webroot Business Endpoint Protection — Best For MSPs• Starts at $30 Webroot Business Endpoint Protection is built for SMBs and MSPs. As a managed service provider, this solution will help keep you and your clients safe from cybersecurity threats. The software blocks malicious PowerShell, macros, JavaScript, and VBScript while enabling administrators to detect scripts running in their environment. You can whitelist legitimate scripts as well. Webroot also prevents file-based attacks and fileless script attacks. The software is fast to deploy and scans your endpoints quickly as well. It has a cloud-based console and integrates seamlessly with PSA (professional services automation) software, BI (business intelligence) software, and RMM (remote monitoring management) software. All of these integrations are ideal for managed service providers. You’ll also benefit from hierarchical views and custom reports. The software is flexible, scalable, and leverages automation. For such a robust solution, the software is surprisingly affordable. The base software costs just $30 per seat per year. If you’d like to add DNS protection, the upgrade costs an additional $30 per seat per year as well. Webroot also offers ongoing training, phishing simulations, and compliance training for employees at an additional cost. Try it free for 60 days. #4 – Avast Business Antivirus — Best For Cross-Platform Devices• Starts at $36.99 Avast Business Antivirus is an all-in-one solution for managing your data, devices, and users from a single source of truth. There are different versions of the software that you can mix and match based on the number of devices you have across different platforms—Windows, Windows servers, Mac, and Linux. Avast’s next-gen antivirus scans files and programs before they open. The software automatically blocks dangerous websites and checks for threats within incoming and outgoing emails. Corporate documents can be stored safely on secure servers with Avast Sharepoint Server Protection. Here’s a look at the cost per seat for various device protection:
Avast offers two and three-year options as well at a lower per-year rate. All solutions come with a 30-day money-back guarantee. Overall, the software is easy to use and deploy. You won’t have to dedicate a ton of in-house resources to cybersecurity. Avast helps you rest easy. It’s worth noting that Avast has a separate solution for patch management, which businesses commonly add-on to their endpoint protection plan. The patch management is exclusively for windows devices and starts at $29.99 per year. #5 – Kaspersky Business — Best For All Business Sizes• Starts at $89.99 Kaspersky is one of the few endpoint security solutions that offer different packages to meet the needs of various business sizes. They have cybersecurity protection for small businesses, medium-sized businesses, and enterprises. So whether you have 15 employees or 1,500 employees, Kaspersky has you covered. With so many software products to choose from, Kaspersky makes it easy to find the most ideal solution for your business. They’ll ask you a few general questions about your IT infrastructure to steer you in the right direction. For example, you’ll be asked if you have a dedicated IT specialist and how many devices you need to protect. You can also use the various grids and charts on the product pages to narrow down your options. Kaspersky highlights which products require “advanced IT skills” vs. “general IT skills” and which software “monitors protection” vs. “manages protection.” Kaspersky supports Windows, Mac, iOS, and Android devices. Pricing is based on the plan, number of devices, and length of protection. But here’s a look at the starting rates for some of the packages:
You can try these solutions free for 30 days. They’re backed by a 30-day money-back guarantee. Kaspersky also has targeted solutions for email servers, Internet gateway, and hybrid cloud systems. #6 – Trend Micro Apex One — Best For Visibility and Reporting• Ransomeware protection Trend Micro is known for providing enterprise cybersecurity solutions. So it’s no surprise to see Trend Micro Apex One rank so high on our list for endpoint protection. The software is robust, feature-rich, and easy to use for something with such advanced functionality. Trend Micro Apex One uses several layers of detection and response to protect endpoints at every stage. Some of the top features of this software include:
Trend Micro protects against advanced malware like ransomware, cryptomining, and fileless attacks. It also protects your endpoints from script injection, memory attacks, and browser-based attacks. The software’s unique standout is the centralized console, which provides admins with extended control and visibility of the entire organization—across cloud, on-premises, and hybrid models. Contact Trend Micro to request a free trial and more information on pricing. #7 – F-Secure — Best Custom Endpoint Security Software• Cloud or on-site deployment F-Secure offers endpoint security solutions for businesses with advanced needs. This enterprise cybersecurity software protects all of your devices and servers using automation. With F-Secure, you can choose between cloud or on-site deployment as well. Some of F-Secure’s top features for endpoint security include:
There are three different endpoint security solutions to choose from—F-Secure Protection for Business, F-Secure Business Suite, and F-Secure Rapid Detection & Response. Try it free for 30 days or schedule a demo to get started. How to Find the Best Endpoint Security Software For YouThere are certain factors that must be evaluated as you’re shopping around for endpoint security software. Here’s a closer look at the methodology that we used to narrow down the winners in this guide. Device TypesWhat endpoints are you trying to protect? Make sure the software you’re considering can secure those devices. From desktops to laptops, mobile devices, and severs, the best endpoint security software provides complete protection. The platform powering those devices must be taken into consideration as well—Windows, Mac, Windows servers, Linux, iOS, and Android all have different requirements. IT AdministrationSome endpoint security software is complicated. Those solutions are designed for IT professionals who are more than just tech-savvy. If you’re planning to deploy and manage the software in-house, make sure the admins are experienced enough to handle those complexities. With that said, there are some solutions out there designed for smaller businesses that don’t necessarily have an entire IT department. Make sure you understand the difference between these options. Dashboards and ConsolesLook for endpoint security software that can provide you with a complete view of your organization and IT infrastructure at a glance. Visual dashboards and reports are typically the best. The console should be both intuitive and uncluttered. CustomizationYou’ll need the ability to make changes on the administrative end. Maybe you want to set up custom policies for certain groups, departments, individuals, or devices. Making these changes should be easy. Do you want to whitelist certain websites? Do you want application control? It shouldn’t be difficult to make these types of custom changes. DeploymentEndpoint security software can be deployed on-premises or through the cloud. Some cybersecurity providers offer both solutions. Which one is right for you? Larger businesses and enterprises typically lean towards on-site deployment. The same goes for organizations managing their own servers on-site. But cloud deployment is usually fine for smaller organizations. ConclusionWhat’s the best endpoint security software? Bitdefender is our top recommendation. But there are plenty of other great options for specific use cases. Small businesses should use Avira Antivirus. Managed service providers would benefit from Webroot Business Endpoint Protection. Kaspersky has a wide range of solutions to accommodate businesses of all shapes and sizes. F-Secure is the best custom endpoint security solution. Try Trend Micro Apex One for the best visual dashboards and reporting. Regardless of your endpoint security needs, you can find the best software using the recommendations in this guide. via Quick Sprout https://www.quicksprout.com/best-endpoint-security-software/ WordPress is great—for a lot of reasons. One of the biggest reasons is because it’s flexible. There are tons of amazing WordPress plugins you can use to customize your website. But which one is the best? And which one will do the most for your website?
There are more than 54,300 WordPress plugins. It’s an overwhelming number to say the least. That’s why I took the time to identify the best WordPress plugins for the most popular categories. I’ve already created extensive guides for each one of these 13 categories. Every guide contains a list of the best WordPress plugins in each segment. And if you’re after something specific, you should check out that post — many of plugins I recommend are for particular use cases. In-Depth Reviews of the Best WordPress Plugins in 13 CategoriesThis my the complete list of my in-depth plugin reviews for…
The Best of the Best WordPress PluginsEach of those posts reviews multiple plugins in each category. But most people don’t need to go that deep. That’s why I made this best of the best list. This is a resource to identify the top must-have plugin for each category. The plugins on this list are not the niche options; these are the plugins that will appeal to the masses. They’re the WordPress plugins I’d recommend broadly. Best SEO Plugin for WordPress — Yoast SEOThere are hundreds of WordPress plugins that will help improve your SEO strategy, but one stands above the rest. Yoast SEOYoast SEO is an all-in-one solution for your WordPress SEO needs. With more than five million active installations, it’s one of the most popular WordPress plugins on the market. I’m not saying you should always follow the crowd, but a number that big is a great indication of quality. Why I like it:
Cost: Free; $89 per year for premium Best Google Analytics Plugin for WordPress — MonsterInsightsGoogle Analytics gives you in-depth knowledge and insights about your website traffic. By installing a plugin, you can have access to all of your Google Analytics reports without leaving your WordPress dashboard. MonsterInsights is the best WordPress plugin for Google Analytics. This plugin lets you add your Google Analytics code to your website without any manual coding required. It’s advanced and versatile enough to handle analytics for all websites, including ecommerce shops. No wonder it has two million active installations. Why I like it:
Cost: $99.50 for a basic website, $199.50 for ecommerce sites, and $499.50 for agencies and developers — all plans billed annually Best Membership Plugin for WordPress — MemberPressThe whole concept behind a membership website is to drive recurring revenue with a subscription business model. You can offer premium features and content to your paid members. In order to set this up, you’ll need to install a plugin to manage memberships and payments on your WordPress site. MemberPress is the best plugin for this category because it makes it easy for you to convert your existing website into a membership site, without having to start from scratch. All you have to do is add the details of your payment gateway and set up your products and content in a members only area. Why I like it:
Cost: $129 per year for Basic, $249 per year for Plus, and $349 per year for Pro Best WordPress Backup Plugin — VaultPressIn the event of a crash or malicious attack on your website, a backup plugin will be there to restore your content and minimize downtime. It will also act as a fail-safe against human error on your WordPress dashboard. We’ve been using VaultPress here on Quick Sprout since 2011. So naturally, I think it’s the best WordPress backup plugin, or else I’d switch to something else. It’s so easy for you to set up and automatically back up your website content. You don’t need to be a tech wizard to use this plugin. Why I like it:
Cost: Plans range from $39 to $299 per year Best WordPress Cache Plugin — WP RocketAdding a cache plugin to your website will help you speed up your page loading times. Out of more than 900 cache plugins available, one stands out as the best. The WP Rocket WordPress plugin is extremely versatile. It’s simple enough for beginners to figure it out, but has advanced features that can meet the needs of developers with more technical experience. Why I like it:
Cost: $49 per year for one website, $99 per year for three websites, and $249 per year for unlimited websites Best WordPress Security Plugin — WordFence SecurityRoughly 90,000 websites get hacked every day — 83% of those websites use WordPress. Clearly, security needs to be at the top of your priority list. You can install a WordPress plugin to help beef up your website security. More than two million WordPress websites are currently using the WordFence Security plugin as a security solution. The plugin fights against malware, spam, and other threats in real time. It’s a great option for those of you who don’t have a background in IT or cybersecurity. You’ll still be able to secure your website with WordFence Security. Why I like it:
Cost: Free; premium version starts at $99 per year with other add-ons available for purchase Best Form Plugin for WordPress — Ninja FormsWebsite forms are crucial for collecting information. It’s the best way to get your website visitors to sign up for something, like your email subscription list. Ninja Forms is great because of its seamless integration into your WordPress dashboard. Once you have this plugin installed, you can create your first form in just minutes. That’s why it’s no surprise that more than one million websites use Ninja Forms. Why I like it:
Cost: Free; $99 per year for Personal, $199 per year for Professional, $499 per year for Agency. Add-ons range from $29 to $129 per year. Best WordPress Gallery Plugin — NextGEN GalleryWordPress has a basic image gallery. However, I wouldn’t recommend using it because it’s so limited. For truly improving the visual appeal of your website, you’ll need something extra. A gallery plugin is ideal. NextGEN Gallery is one of the best WordPress plugins because you’ll have so many different gallery options to choose from. Other plugins just give you a couple of basic templates for adding images. It’s a great option for photographers and artists. Why I like it:
Cost: Free; paid versions available for $79, $99, and $139 per year Best WordPress Slider Plugin — Smart Slider 3Do you want to add a slider to your website? You can make sliders, carousels and blocks using a slider plugin. My favorite is Smart Slider 3, because it’s easy to use, reliable and super flexible. Using Smart Slider 3, you’re able to create a slider on your WordPress website using powerful design tools, and pre-built templates. There’s a free version and a pro version. Why I like it:
Cost: Free; aid versions available for $35-$250 depending on how many sites you want to implement the plugin on. Best Social Media WordPress Plugin — Super SocializerYour website needs to be integrated with your social media profiles. Otherwise, you’re not maximizing the potential of your social media. WordPress plugins can help you increase the exposure of your website content on social media. There are so many social media WordPress plugins designed for specific features. But Super Socializer is more of an all-in-one solution. So if you don’t want to install multiple social media plugins, I’d definitely recommend Super Socializer. Why I like it:
Cost: Free Best WordPress Calendar Plugin — EventONEvery business needs to stay organized. Calendar plugins can help you manage events, tasks, and bookings on your website. Some of these plugins are more advanced than others, but overall, there’s one that shines above the rest. EventON allows you to create calendars that will “wow” your website visitors. We’ve all seen websites with boring calendars that look like they were designed a decade ago without any updates. That definitely isn’t be the case here. EventON has modern designs that are visually appealing and fully functional. Why I like it:
Cost: $24; add-ons sold separately Best WordPress Directory Plugin — Directories ProDirectories are extremely versatile. Whether you want to add a directory to your site for internal purposes or create a global platform of business directories, the right WordPress plugin can help you meet those needs. No matter what type of directory you want to add to your website, the Directories Pro WordPress plugin will make it possible. This plugin is highly responsive and uses caching to boost your website’s performance. Make sure to enable reviews for your directory to enhance the content. You can even integrate listings with Google Maps. Why I like it:
Cost: $39 Best WordPress Popup Plugin — Layered PopupsDo you want to add popups to your website? Popups can be great for getting email subscribers, driving downloads, generating sales, or enticing other actions on your website. Regardless of your intention, you’ll need a WordPress plugin to make it work. Layered Popups is great because you can create popups that are visually appealing, so you have a chance to get creative. These popups will clearly stand out to your website visitors. It’s a chance for you to make unique popups compared to what people are used to seeing on other websites. Why I like it:
Cost: $21 Best WordPress Booking Plugin — BooklyBooking plugins are necessary for any website that takes appointments or reservations. Online booking systems will optimize your process on the back end while simultaneously improving the customer experience. If you’re not allowing online bookings, you’re ignoring the preferences of the majority of your customers — 70% of people prefer to book appointments online with service providers. Bookly has a sleek and modern design on both the frontend and backend. Booking options are completely customizable and fully responsive. You’ll definitely want to install Bookly if you’d like to take your customers through a quick and easy booking process. Why I like it:
Cost: $89; add-ons sold separately Best Website Builder Plugins — ZeGutenZeGuten is a website builder plugin. Instead of building your site line-by-line with code, you’ll use “blocks” to put it altogether. It works with everything from an online store to a fitness blog. It’s also responsiveness right out of the box so your website will looks great on mobile. There are 17 easy-to-customize blocks that you’ll work with to build each page on your site. This is the perfect option if you want to customize your WordPress site beyond a basic theme but don’t want to code the whole thing yourself. Why I like it:
Cost: $15 What exactly is a WordPress plugin?It’s essentially an app for your website. I love how WordPress is designed to be lean out of the box. This prevents code bloat — your website isn’t dragged down by bulky code for things you don’t need or use. The core of WordPress is simple. You can customize it with plugins.
Installing a plugin to your WordPress site provides you with advanced features that aren’t available with the bare bones version of WordPress. Where can you get a plugin? There are a number of places, but the primary source is the Official WordPress Plugins Repository. Conclusion: What’s the best WordPress plugin?These are the best overall options for each of the essential categories. Keep in mind, I identified these as the best because they appeal to the widest possible audience. Some of you may want plugins that have more specific features and functionality within each category. For example, you might want an SEO plugin that specifically helps you identify relevant keywords while you’re blogging. Or maybe you want a social media plugin that just adds your Instagram feed to your website. Do you want a Google Analytics WordPress that’s made for tracking specific events on your website? There’s a plugin for that too. There are caching plugins that are better for things like the cloning and migrating content between servers. The list goes on and on. So I’d definitely recommend reviewing the individual guides for each category as well. That way you’ll know for sure that you’re installing a plugin that meets your specific needs. More WordPress Plugin Guides
via Quick Sprout https://www.quicksprout.com/best-wordpress-plugins/ Want to jump straight to the answer? RingCentral Contact Center is the best contact center software. The world today is digital—but phone support places a crucial role in customer service. That means having a good call center software to power your support. According to a recent study, 48% of consumers say they prefer to communicate with companies on the phone. Furthermore, 75% of people say they want human interaction for customer support. Call centers aren’t just for huge corporations anymore. Modern tech makes it possible for any business to set up a call center. Compare Quotes From The Best Call Center Software Get matched up with the call center software that fits your specific needs. >> Compare QuotesSoftware powers call centers today. That means no expensive hardware. In fact, might be able to use your existing phones and devices to manage your call center. The 7 Best Call Center Software of 2020After extensive research, I’ve narrowed down the seven best call center software solutions on the market today.
As we continue you through this guide, I’ll give you an in-depth review of each provider on this list. We’ll discuss the features, benefits, pricing, and other considerations so you can make an informed decision for your business. Best Call Center Software ReviewsRingCentral Contact Center – Best overall contact center software• Great for sales & service teams RingCentral ranked first on our list of the best video conferencing services, and they also ranked high on our guide of the best VoIP phone systems. These are two of RingCentral’s best-known products. But the RingCentral Contact Center is also a top option for any business seeking call center software. It’s an ideal solution for both sales and customer service teams. RingCentral Contact Center has more than 40 robust features like intelligence routing, CRM integrations, and workforce management tools. You’ll also benefit from administrative and management features like surveys, call recording, and analytics. RingCentral is safe, secure, and reliable. They have a guaranteed uptime of 99.99%, and the software gives your agents the ability to work from anywhere. Here’s an overview of the RingCentral Contact Center plans: Basic
Advanced
Ultimate
You’ll need to contact the RingCentral sales team to get a quote for your business. But as you can see, they have options for everyone. Smaller teams that only need solutions for inbound calls can use the Basic plan. If you want omnichannel inbound call center support, the Advanced option will be best for you. For both inbound and outbound calling, you’ll need the Ultimate plan. RingCentral is a trusted name in the VoIP phone and video industry. Their call center software is consistent with the high-level quality you’d expect from this provider. Freshcaller – Most simple contact center software for teams of all sizes• Free 14-day trial Freshcaller is call center software provided by Freshworks, which is another well-known, trusted, and established name in the world of business solutions. Like other Freshworks products, Freshcaller is a cloud-based solution that’s both simple and modern. It’s easy for any business to use, regardless of its size and technical expertise. More than 6,000 businesses use Freshcaller’s software for a call center. It’s used by inbound sales agents as well as customer support teams. Pricing for Freshcaller is a bit unique. You’ll pay a monthly rate for the plan you select based on the features offered. But you’ll also pay per minute based on usage. Let’s take a look at those plans first before we dive into the usage rates. Sprout — $0
Blossom — $19 per agent per month
Garden — $40 per agent per month
Estate — $59 per agent per month
From startups to growing teams and global companies, Freshcaller has an option for everyone. Call rates are based on factors like device (browser vs. phone), country, and whether or not the call is incoming or outgoing. Incoming rates start as low as $0.016 per minute, and outgoing rates start at $0.022 per minute. You can try Freshcaller for free with a 14-day trial. 8×8 Contact Center – Best contact center software for enterprise-grade security• Customized solutions The 8×8 Contact Center is an ideal solution for omnichannel routing. It’s a way for your company to enhance the customer experience from a single touch point. Top features include skills-based call routing, queued callback, web callback and IVR (interactive voice response). 8×8 also has inbound chat, email, and social channel contact solutions for your call center software. You’ll also benefit from real-time analytics and reports. This information is available from any device. It details customer journeys and wait times for every customer across all channels. 8×8 has tools to help you improve agency productivity. A private knowledge base, expert connect, simple interface, and comprehensive communication hub ensures that all customer communication is handled quickly and efficiently. Your 8×8 Contact Center integrates with CRMs like Zendesk, Salesforce, Microsoft Dynamics, and more. 8×8 is a top solution for large businesses and enterprises. It has advanced features with a global reach. The 8×8 Contact Center has exceptional security. It’s compliant with HIPAA, FISMA, and more. 8×8 has tools to ensure privacy for sensitive data entry fields as well. You’ll need to contact the 8×8 sales team for a custom quote on your solution. Five9 – Best all-in-one contact center software• All-in-one contact center solution Five9 is an all-in-one contact center solution. It’s used by big brands like Lululemon, Expedia, Carfax, Omaha Steaks, and DHL. This company has been providing cloud-based solutions to businesses for roughly 20 years. Its 2,000+ business customers worldwide manage 5+ billion calls each year. The Five9 Intelligence Cloud Contact Center gives your customer service agents the power and flexibility to work from anywhere. Five9 is completely customizable. It’s built to meet the needs of your business, regardless of your size or industry. The software delivers crystal clear voice, strong security, and a 99.99% uptime rate. The top features and benefits of an all-in-one contact center software include:
Five9 has a wide range of solutions based on the type of business you have. They provide call center software for sales, telemarketing, customer service, collections, outsourcers, small business, medium-sized businesses, and enterprises. The Five9 contact center is fast, reliable, affordable, and easy to use. Contact their sales team to request a demo and get a custom quote. CrazyCall – Best call center software for outbound sales• 14-day free trial CrazyCall is a top call center solution for sales teams. It offers features like auto dialing, call monitoring, call script, call transfers, click to call, and a callback widget. All of the CrazyCall features and benefits are designed to make sales calls more efficient. CrazyCall has other solutions for ecommerce shops, small businesses, and support teams, but the sales features are still the highlight of this software. It even has tools for lead generation on your website. Here’s an overview of the CrazyCall plans and prices: Starter — $11 per month per user
Team — $22 per month per user
Professional — $45 per month per user
All plans come with a free phone number, API and integrations, and 24/7 customer support. The free minutes each month apply to 122 countries. Beyond that, calls to US landlines start at just $0.01 per minute. You can try CrazyCall for free with a 14-day trial. Zendesk Talk – Best call center software for support and automated ticketing• Free lite plan Zendesk is best known for its customer service CRM. But it has a separate solution, called Zendesk Talk, for call center software. This cloud-based call center solution is built directly into the ticketing system for Zendesk Support. Your agents will have access to the full customer history and additional features like call recording and automatic ticket creation. The software is designed to improve your support process, while eliminating unproductive tasks. Your agents can focus on solutions, conversions, and customers, as opposed to workflow bottlenecks. Top features of Zendesk Talk include:
Similar to other call center software on our list, Zendesk Talk is based on a combination of your plan and usage. Zendesk Talk has a wide range of plans for you to choose from. The list and features for each one are quite extensive. So rather than giving you a complete overview of those, I’ll just quickly cover the starting prices to give you an idea of the cost.
Zendesk offers a paid partner edition starting at $9 per agent per month. This is for every agent taking calls with Zendesk Support. To estimate your usage rates, Zendesk Talk has a calculator tool that you can play around with. Talkdesk – Best call center software for end-to-end customer experience• End-to-end customer experience Talkdesk has a wide range of products and solutions for businesses. The company offers tools and software for things like customer engagement, workforce engagement, and reporting. The contact center software from Talkdesk is one of its best and most popular offerings. It’s marketed as an end-to-end customer experience solution. It’s designed the meet the needs and expectations of the modern customer. These people have a certain expectation when they call your company. Talkdesk will help you improve productivity while reducing costs and increasing the customer experience. Top features of Talkdesk include:
For the most part, Talkdesk is used by businesses across a handful of major industries. This includes retail, ecommerce, financial services, healthcare, travel, and hospitality. Talkdesk has solutions based on call center type (sales, support, BPO) and business size (small, mid, enterprise). Contact the Talkdesk sales team today for a quote. Join the 1,800+ businesses like Peleton, IBM, and Dropbox using this call center software. How to Choose the Best Call Center Software For Your BusinessAs you can see from this list, call center software is extremely versatile. There are so many different features and benefits at your disposal. But with all of these options, how can you possibly know which one is best for your company? There are certain factors that you should be evaluating when making your decision. This is the methodology that we use and recommend here at Quick Sprout. Omnichannel SupportAny business in the market for call center software is likely communicating with customers across other channels as well. Consider if you want to integrate those communication tools like email, live chat, and social media into your call center software. This will allow your agents to better serve the needs of your customers throughout each stage of the support process. Call Center TypeWhat type of call center do you have? Do you need software to support inbound calls only? Or do your agents need outbound dialing capabilities? Not every solution offers both. The purpose of these calls will also have an impact on the software you choose. There are certain options that are better for sales, while others are better for customer support, troubleshooting, and ticketing. IntegrationsThe best call center software will integrate with your CRM solution. Some of the options on our list have their own full-service CRM systems as well. So you could potentially get an all-in-one solution from the same provider. PricingIt’s important that you have a clear understanding of how you’ll be billed for customer call center software. Not every company lists their prices online. In most cases, you’ll pay based on a combination of usage and support agents. The majority of call center solutions have different plans for different the features you need. Make sure to find one that best fits your needs and budget. Compare Quotes From The Best Call Center Software Get matched up with the call center software that fits your specific needs. >> Compare Quotes
ConclusionEvery business providing phone support for customers can benefit from call center software. From startups to enterprises and everything in between, these are the top seven call center software solutions on the market today:
Whether you need assistance with sales, customer support, or both, there’s an option for your business on this list. via Quick Sprout https://www.quicksprout.com/best-call-center-software/ A good social media WordPress plugin lets visitors engage with you on social media. It also helps social media followers convert on your website. Let’s look at an example: You wrote and published a killer blog post. A reader loves your post and wants to share it with their friends on social media. How do they do this?
Without the proper tools, the person would have to copy your blog link, navigate to the social platform, login, and manually paste the link before sharing it. The person may ultimately decide that it’s just not worth going through all of those steps to share your post. That decision may not even be conscious—they may get distracted and move on to something else. Social media WordPress plugins can make it easy for website visitors to share with just one click. That’s just one example of why you need to install a social media plugin to your WordPress site. As we continue through this guide and review the best social media WordPress plugins, you’ll learn about the additional benefits. The 6 Best Social Media WordPress PluginsAfter taking a look at dozens of social media WordPress plugins, I’ve narrowed it down to the six best:
Read on to find my in-depth reviews of each one. 1. Social WarfareSocial Warfare is considered among the best social media WordPress plugins because it’s so simple. Other plugins have a reputation for slowing down your website, but that shouldn’t happen with Social Warfare. This plugin is designed to increase shares by adding social sharing icons to your website. You can add buttons for the most popular social media networks, including: If you upgrade to Social Warfare Pro, you’ll gain access to share buttons for other platforms like Reddit, WhatsApp, Buffer, Tumblr, Pocket, and more. Social Warfare also lets you choose exactly where you want to place the sharing buttons. You can add them above your content, below your content, in both of these locations, or manually place them on your pages. This plugin offers floating share icons as well — as a user scrolls your site, the sharing buttons remain in view at all times. Social Warfare allows you to track your results with UTM parameters. You can view analytics to see how well your sharing icons are performing so you can tweak them, if necessary. 2. Instagram FeedAs the name implies, the Instagram Feed WordPress plugin lets you share your Instagram content directly on your website. By adding your Instagram posts to your website, visitors will have a better idea of what type of content you share on that platform. And, they won’t have to search for your profile on Instagram. This is a great way to increase your Instagram followers. It’s also a great way to keep your site updated with the fresh images you’re posting on Instagram. Setting up the plugin is easy. All you need to do is link your Instagram account and determine where you want the feed displayed on your website. There is a premium version of this plugin that comes with features like:
For one website, you can purchase the pro license for $39. But if you just want the basic feed on your website, you can stick with the free version and save a few bucks. 3. Social LockerSocial Locker is definitely one of my favorite social media WordPress plugins. Personally, I love the whole concept behind how this plugin works. Here’s the thing. Just adding social sharing icons to your website doesn’t necessarily give people a reason to follow you or share your content. You can increase those chances by installing this plugin. That’s because Social Locker restricts your premium content. For example, let’s say you have an ebook on your website. As opposed to charging for downloads, you use social media engagement as a currency. If someone follows, likes, or shares content on your website, the ebook is unlocked. Here’s an example of what this would look like from the perspective of a website visitor: For those of you who normally charge for various types of content on your website and don’t want to give it away for free, you can use these social engagements to generate discounts for that content. Maybe you have an online video tutorial that you normally charge to view. With Social Locker, you can choose to offer the video at a discount if a user shares your content. This plugin helps you drive social media traffic while simultaneously gaining quality followers. It’s a great way to generate new leads and drive conversions with social media integration on your website. 4. Super SocializerAllowing your website visitors to create a customer profile benefits everyone — the user will receive more personalized content, and you’ll be able to learn more information about your customers so you can target them accordingly. It’s a win-win situation. In order for this strategy to be effective, people need to create these profiles in the first place. That’s easier said than done. Think about it for a minute: What steps does someone need to take to create a profile? At a minimum, they need to provide you with some personal information and create a username and password. People have so many accounts to keep track of on various websites. Is your site important enough to them to go through this? You can increase your chances of getting more visitors to do this by integrating your sign up and login process with social media. Super Socializer is perfect for this. Now users can create an account and login with just one click since they’re likely already signed in to their social media profiles. Plus, they won’t have to remember a new username and password. Another benefit of this plugin is that you’ll get access to more information about your website visitors. You can target people accordingly based on their social media likes and habits. You can also enable social comments with Super Socializer. This is a great way to drive conversation and get more comments on your blog posts. Overall, this plugin definitely has more advanced features and functionality that goes far beyond simple social sharing icons, although it does have those options as well. If you want an all in one plugin for social logins, social comments, and social sharing, Super Socializer is worth checking out. 5. Revive Old Post
Here’s another question for you. How are you deciding what to share on your social platforms each day? It’s not always easy to come up with ideas for social media posts. The Revive Old Post WordPress plugin by Revive Social provides a solution to both of these questions. This plugin automatically shares your previously published content on your social media platforms like:
Revive Old Post can share more than just your blog posts. It can also share pages, custom posts, and media from your website. The plugin will automatically fetch images from your content and attach them to the social media post. You’ll have complete control over how each post is shared. Maybe you just want the title of your post or page. Some of you may want more, such as a hashtag or additional text. Revive Old Post can be integrated with your Google Analytics profile. This is ideal for campaign tracking to see how well these links are performing. Overall, it’s a great way to automate your social media posting while simultaneously driving traffic to your website. BONUS: Revive NetworkRevive Social has another plugin, called the Revive Network. This plugin is designed specifically for Facebook and Twitter. It’s made for sharing content from other websites in your industry on social media. This is a great way to expand your professional network, in addition to sharing relevant information on your website. It’s great for those of you who don’t have an active blog or lots of content of your own. 6. Kiwi Social ShareKiwi Social Share is designed for the average WordPress user. If you’re looking for a plugin that’s easy to install, setup, and won’t confuse you with too many complex features, you’ll definitely want to take a closer look at this option. With Kiwi Social Share, you’ll be able to create custom icons for social media sharing on your website. You can customize the position of the icons, as well as enable a floating bar that’s always in view. Kiwi Social Share also gives you the option to change the size and shape of the sharing buttons. It has a “click to tweet” function for specific phrases as well. So if you’re writing a blog and want to highlight one of your favorite quotes, users can share that quote via Twitter with a link back to your blog. Kiwi Social Share doesn’t slow down your website and lets you create social sharing icons that are visually appealing to your visitors. Installing this plugin puts you in a great position to increase engagement on your website and gain more exposure on social media. Top features to look for in a social media WordPress pluginBefore we analyze specific plugins, I want to take a moment to identify some of the functionalities to keep your eye on when searching for a social media plugin: Social icons — This shows your website visitors that you have social media pages. If they click on an icon, they’ll automatically be directed to the corresponding profile. Social logins — Allow people to sign into customer profiles using their social media accounts. This makes it easier on your customers since they won’t have to create brand new usernames and passwords to access content on your website. Social sharing icons — Website visitors can share content from your site to their social media profiles with just one click. Social feeds — Showcase your social media feeds directly on your website. This feature gives your website visitors an idea of what to expect if they follow your profiles. Social locking — Restrict your best content with a social locking tool. Content can be unlocked if a website visitor makes a specified action, such as following you or sharing content on social media. Social comments — Enhance the conversation in your comments section by adding social media comments to your posts. This is a great way to drive engagement and get more blog comments. Automated posting — Instead of manually posting your website content on social media, you can take advantage of plugins that do this for you. Now that you know the top features of the best social media WordPress plugins, it’s time to check out the top options to consider. ConclusionIt’s obvious that your website and social media profiles need to be working together to generate optimal results. So what’s the best social media WordPress plugin? It depends on what you’re looking for. Some of you might just want to add something simple, like social sharing icons to your blog posts or Instagram feeds to your landing pages. While others might be looking for features that are a bit more advanced, like restricting content based on social media actions. Maybe you want an all-in-one plugin that also has features like social signups and logins. Do you want to automate your social media posts with your previously published content? There’s a plugin for that too. As you can see from this guide, there’s a social media WordPress plugin for everyone based on your specific needs. Now, share this post with a friend who needs it. Naturally, there are social buttons right here for you to do just that. via Quick Sprout https://www.quicksprout.com/best-social-media-wordpress-plugin/ Want to jump straight to the answer? I think Newspaper and CheerUp are the best WordPress themes for blogs. With more than 30 million blogs in the US alone, you need the best WordPress theme so your blog stands out. You might be a great writer. But if your blog doesn’t look good, people will stop browsing. In fact, 38% of people stop engaging with sites with unattractive layouts. And if you nail the theme, it even boosts your SEO and organic reach.
My 10 Favorite Blog Themes for WordPressI’ve done my research and narrowed down the top ten WordPress themes for blogs in 2020. This guide can serve as a reference to help you pick the best theme for your blog. 1. NewspaperNewspaper is a paid WordPress theme. It costs $59. And yes, it’s worth every single penny. The design is professional and modern. I’ll admit, the name of this theme is a bit misleading since it’s extremely versatile. While it is a popular choice for magazine and newspaper sites, this theme can also be customized to fit a review website or blog. It doesn’t matter which category or niche you’re in; this theme can meet your needs. The versatility and easy customization both make Newspaper one of my favorite options. It has a drag and drop editor so you can easily change more than 100 different elements on the page. I’d recommend starting with one of the sleek pre-built templates and then making any changes you see fit. You don’t have to be tech savvy or know how to code to do this, which makes this theme a solid choice for literally anyone. You’ll also have tons of options for customizing the header and footer of your blog. The theme lets you implement a grid design to highlight specific pages, categories, and tags. It’s easy for you to stay organized on the backend, while your website visitors can navigate seamlessly on the frontend. Newspaper has fast page loading speeds and is AMP ready. In addition to being extremely responsive, it’s compatible with Woocommerce and Google AdSense. The Newspaper WordPress theme is mobile friendly and applies SEO best practices as well. It’s one of the most versatile WordPress themes you’ll find, and I’d recommend it for any blog. 2. CheerUpCheerUp is another versatile WordPress blogging theme. While it can be used for nearly any blog, it’s designed for bloggers who are a bit more tech-savvy, as opposed to the average WordPress user. This theme is made to work in unison with the custom sets of tools, widgets, and plugins that webmasters use to enhance their WordPress site. So if your blog is using lots of add-ons, this is definitely a top option for you. CheerUp comes with 12 different designs. While that may not seem like much at first glance, these 12 designs come with more than 1,000 layout variations. This helps ensure that your blog is unique among the other websites using the same theme. The pre-built designs are made to appeal to specific audiences. Some popular categories include:
Once you select and customize a design, you’ll also be able to choose unique styles for your posts. For example, you could have a full-width text or magazine-style text. Add a cover image to the top of your blog, or omit that option. The choice is completely up to you. CheerUp can be integrated with social media networks. This will encourage social sharing for your blog posts. This theme is also AMP supported, optimized for search engines, has fast loading times, and is highly responsive. You can purchase CheerUp for $59. 3. KaleAs the name implies, the Kale WordPress theme is designed for food bloggers. Unlike the other options we’ve looked at so far, this is a free template. If you’re a blogger in this niche category, you know how difficult it can be to stand out from your competition. This theme can give you an edge since it eliminates clutter on your blog, while still showcasing your images. While this theme is intended for all things related to food, cooking, and recipes, it’s versatile enough to be applied to blogs in the fashion industry — particularly because both niches are so photocentric. There are tons of layouts, sidebar options, multi-level menus, and color overlay options for banners and sliders. And all YouTube videos are automatically responsive with Kale. That’s an extremely important feature if you’re a food blogger who includes video demonstrations embedded in your posts. It’s very easy to install the theme and get started in minutes. Kale has WooCommerce integration as well, for those of you who are selling in addition to blogging. 4. StockholmModern. Clean. Trendy. All of these words come to mind when I think about the Stockholm WordPress theme. As a blogger, you need to make sure it’s easy for your website visitors to access your content, navigate on the page, and engage with your writing. The Stockholm theme can help you accomplish all of these things. It’s so versatile that it’s a top choice for blogs in every category. Start with one of the simple but elegant designs and customize it to meet your specific needs. You’ll be able to do this without any coding or design knowledge. This theme will enhance your entire website, going far beyond your blog. It has specific layouts designed for ecommerce shops, restaurants, and architecture. So if your blog falls into one of these three categories, I’d definitely recommend looking into this option. Stockholm can be purchased for $59. 5. JevelinI like this option because it’s versatile enough for blogs in so many different industries. Some popular categories offered on the Jevelin WordPress theme are:
The theme can be installed to your blog with just one click. It’s easy to customize as well. Once you pick a pre-built layout, you can adjust every element on the page. Jevelin lets you do this without having to do any coding. It’s quick, easy, responsive, and shows you live previews of your changes in real time. I also like the different layout options that are specific for blogs. Some of the best ones include:
Adding one of these layouts to your blog will definitely make it more visually appealing. Nobody will navigate to your pages and think that they look boring. This is another paid theme. It costs $59. 6. EditorialThe Editorial WordPress theme has a magazine style layout, which is great for bloggers who want to showcase their content with featured images. This format also makes it easier for you to prioritize your best work. With Editorial, you’ll have access to a live editing feature to easily move sections around and see all of your changes in real time. For those of you who have tons of blog content but don’t know how to organize it, consider this theme. It’s great because your readers won’t feel overwhelmed when they visit your website. This theme also has plenty of widgets that allow for added customization. You don’t have to be a tech wizard to figure all of it out either. Another great benefit of Editorial is that it’s free with free support. 7. GoBlogThe GoBlog theme is perfect for bloggers who want to take a simple, minimalist approach to their website design. I like this theme because it supports eight different post formats.
It’s extremely easy for you to embed audio and video content into your posts. This will ultimately help you run a successful video blog. GoBlog is highly responsive on both desktop and mobile devices. You can also add sliders below the headers, which are perfect for text introductions. With a simple theme like GoBlog, you can prioritize your content without having too many complex distractions. You can purchase the GoBlog theme for $54. 8. FlatFlat is a trendy WordPress theme. If you want your blog to be bold, modern, and colorful, consider this option. You should also educate yourself on the top trending website color schemes. This theme uses Javascript, HTML5, and CSS3 to ensure that all interaction and engagement on is fully responsive and beautiful. You can add different effects for transitions as users scroll through your content. Some of those include:
Flat also comes with extra shortcodes and options for custom post types. The best part of this theme is arguably the drag-and-drop builder. It makes it easy for anyone, regardless of their technical or design ability, to customize the content blocks. The drag-and-drop builder can be used on the front end of your website, so you can see exactly what your visitors will see. Another reason why this theme is great for bloggers is because it’s optimized for search engines. You’ll also have access to Google Fonts for styling options on each page. Unlike other themes that aren’t updated frequently, Flat guarantees that it will always work with the latest WordPress versions. Updates are made automatically, without having to make any additional installations. Pricing for Flat starts at $59. There is also a developer option for $69. For those of you who are currently using another WordPress theme, Flat will give you 50% off of your purchase for switching to them. It’s an enticing offer to consider. 9. WPVoyagerWPVoyager is another $59 theme, but specifically made for travel blogs. That’s because the theme is fully integrated with Google Maps so your content can be displayed in a map view, as shown with the screenshot above. This is a unique approach to organizing blog posts on your website. Visitors can browse for blogs simply by navigating on the map to points of interest. It’s the perfect solution for travel bloggers who take lots of photos during their adventures as well. The map feature does much more than just show your visitors the location that you’re blogging about. Let me give you an example. The screenshot above is pretty straightforward. The title of the post is “5 Reasons You Need to Visit Budapest,” with Budapest marked on the map. But when you click on the post, take a look at how the map changes. Now there are five points marked within the city. If you click on each one, a photo pops up with a brief description. As you scroll down the page and navigate away from the map, the blog is shown in a more traditional format. The possibilities with this theme are nearly endless for travel bloggers and photography bloggers. If I were in this niche, I would definitely use this theme on my WordPress site. 10. Vixen BlogThe Vixen Blog theme is simple, elegant, and beautiful. This design has a deliberate feminine touch. You can create a visually appealing blog with this WordPress theme, even if you don’t have any experience with design. It’s fully responsive on both the frontend and backend. Vixen Blog is optimized for search engines, made for readability, and has a compatible Instagram feed feature. So it’s easy for you to integrate your blog with your social media strategy. Pricing for this theme starts at $34. There is also an extended license for $2,200. This is made for developers who can then sell those licenses to their clients. ConclusionWhat’s the best WordPress theme for blogs? With thousands of options to consider, it’s tough to name just one. There isn’t a one size fits all blog theme. Your blog is unique, so it’s important for you to find a theme that fits your style and needs. Some of these themes appeal to certain niches, such as travel, photography, or food blogs. Other options are bold, modern, and trendy, while some themes take a more minimalist approach. There are paid themes, free WordPress themes for blogs, and licenses made for developers as well. Whenever I write a review like this, I try to include something for everyone so no matter what category you fall into, you’ll be able to find a them you like in this guide. via Quick Sprout https://www.quicksprout.com/best-wordpress-themes-for-blogs/ |
Sean BrianWhile radishes deter certain insects naturally, they require similar growing conditions as carrots. Although the crops both have roots, radishes grow and germinate quicker, allowing carrots to continue growing in the soil space available when the radishes are harvested, Archives
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